Delete Your Account

Overview

Sharebook (developed by Inkreek) lets you delete your account at any time, from the mobile app, the web app, or by email. Deleting your account signs you out everywhere, removes you from all workspaces and anonymises your personal details. It cannot be undone.

Before you delete: if you are a workspace administrator, you may be asked to make another member an administrator first, so the business is not left without one. If you want a copy of your workspace's data, export it before deleting your account.

Option 1: In the Android (or iOS) app

Open Sharebook and sign in.
Tap the More tab (bottom right).
Tap your name / profile card at the top to open Account.
Scroll to the bottom and tap Delete account.
Read the message and tap Continue, then type DELETE and confirm.

Your account is deleted straight away and you are signed out on every device.

Option 2: On the web

Go to app.sharebook.io and sign in.
Open Account settings.
Choose Delete account and follow the steps to confirm.

Option 3: By email

If you can't sign in, or prefer not to use the app, email us from the email address on your Sharebook account:

To: support@sharebook.io
Subject: Delete my Sharebook account
In the message, include the name on the account. You don't need to give a reason.

We may reply to confirm the request comes from the account owner. We handle deletion requests within 30 days and will email you when it is done.

What is deleted and what is kept

Data	What happens
Sign-in and sessions	Deleted. You are signed out on every device and can no longer sign in.
Workspace memberships	Removed. You are removed from all workspaces.
Name	Anonymised. Replaced with "Deleted user".
Email address, phone number, profile photo	Deleted.
Business records you created in a workspace (ledger entries, chat messages, payslips, notes shared with the workspace and similar)	Kept in that workspace, shown as created by "Deleted user". These records belong to the business and its partners, who rely on them for their accounts.
Workspaces where you are the only member	Archived and anonymised (renamed "Deleted workspace") so nothing is left behind that no one can open. Download the workspace's data first if you want to keep it. Workspaces with other members are not affected.
Backups	Deleted data may remain in backups for a limited period until they are replaced on a rolling basis. Backups are not used to restore deleted accounts.

Want specific content removed rather than kept as "Deleted user"? Delete it yourself before deleting your account (where your permissions allow), ask the workspace's administrator, or email support@sharebook.io. You can also remove your phone number and profile photo, or delete your own messages, without deleting your account.

Deleting a whole workspace (business)

Deleting your account does not delete the workspaces you belong to. Deleting a workspace is a separate process:

Only a workspace administrator can request it.
Every partner in the workspace who has a Sharebook login must approve it.
The administrator is offered a full export of the workspace's data first.
Once approved, the workspace is archived and anonymised and is no longer accessible to its members.

Questions

Email support@sharebook.io. For full details of how we handle your data, see our Privacy Policy.